Privacy Policy

Effective Date: January 2026

Last Updated: March 2026

1. Introduction

This Privacy Policy explains how The Hamburger Directory(“Company,” “we,” “our,” or “us”) collects, uses, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

If you are located in the European Economic Area (EEA), you have specific rights regarding your personal data, which are described below.

If you have any questions about this policy or your data, you may contact us.

2. What Personal Data We Collect

We may collect the following categories of personal data:

A. Information You Provide

Name

Email address

Phone number

Account login details

Any information you provide via contact forms

B. Information Collected Automatically

IP address

Browser type and version

Device identifiers

Operating system

Pages visited and time spent

Referring website

Cookies and usage data

C. Sensitive Data

We do not intentionally collect sensitive personal data (e.g., health data, racial or ethnic origin, political opinions) unless explicitly required and with your explicit consent.

3. Legal Bases for Processing (Article 6 GDPR)

We process your personal data only when we have a lawful basis, including:

Consent – When you have given clear consent (e.g., marketing emails).

Contractual Necessity – To fulfill a contract with you (e.g., processing an order).

Legal Obligation – To comply with applicable laws.

Legitimate Interests – For business purposes such as improving services, preventing fraud, and maintaining security, provided your rights do not override those interests.

If processing is based on consent, you may withdraw consent at any time.

4. How We Use Your Personal Data

We may use your data to:

Provide and maintain our services

Process transactions

Manage user accounts

Respond to inquiries

Send service-related communications

Send marketing communications (with consent)

Improve website performance

Ensure security and prevent fraud

Comply with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential website functionality

Analyze website traffic

Store user preferences

Deliver targeted advertising (where applicable)

Where required by law, we obtain your consent before placing non-essential cookies.

You can manage cookie preferences through your browser settings or our cookie consent banner.

6. Data Sharing and Processors

We may share personal data with:

Hosting providers

Payment processors

Analytics providers

Legal and regulatory authorities

All third-party processors process personal data under Data Processing Agreements (DPAs) as required by Article 28 GDPR.

We do not sell personal data.

7. International Data Transfers

If we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

European Commission Standard Contractual Clauses (SCCs)

Adequacy decisions

Other legally approved mechanisms

You may request a copy of applicable safeguards by contacting us.

8. Data Retention

We retain personal data only as long as necessary for:

The purposes outlined in this policy

Legal and accounting requirements

Dispute resolution and enforcement

When no longer required, personal data will be securely deleted or anonymized.

9. Your GDPR Rights

If you are located in the EEA, you have the following rights:

Right of Access – Request a copy of your personal data

Right to Rectification – Correct inaccurate or incomplete data

Right to Erasure ("Right to be Forgotten")

Right to Restrict Processing

Right to Data Portability

Right to Object to processing

Right to Withdraw Consent

Right to Lodge a Complaint with your local Data Protection Authority

To exercise your rights, contact: info@broadwire.co.uk

We will respond within one month, as required by GDPR.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

SSL encryption

Access controls

Secure data storage

Regular security reviews

However, no system can be guaranteed completely secure.

11. Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Where required, we will notify you of material changes.

13. Contact Information

If you have questions about this Privacy Policy or your personal data:

Email: support@hamburger.co.uk

If you are not satisfied with our response, you may contact your local Data Protection Authority.